Tracking Creates Habits, Habits Create Excellence
Posted on by Hazel Walker on July 17th, 2009 | 3 Comments »
Aristotle said, “We are what we repeatedly do. Excellence,then, is not an act, but a habit.
So, let me ask, what habits have you created around your referrals business?
The first habit that every business person should have is the habit of tracking your activities. Creating a referral system requires that you track several things.
Track your networking activities.
- Who are you networking with?
- What activities are you participating in?
Track your giving.
- Who have you given business to?
- What connections have you been able to make?
- What was the value of the business you have given?
Track your receiving.
- Who has referred business to you?
- Who has connected you?
- What was the value of the business you received?
Track your thanking activities.
- Who have you thanked
- How have you thanked them?
When you have a system for tracking your activities and you use it consistently you begin to develop a habit. It is these habits that creates excellence!
About Hazel Walker
3 Responses so far.
Systems! If there’s no defined workflow for what you do, then you have no way of knowing if you can do it better.
However, the secret is not to become obsessed with the results and instead focus on the mechanism you use to build your network. Always remember: process-oriented thinking trumps outcome-oriented thinking.
@robbyslaughter
I’m not sure if you still call it this, but your referral scorecard from your referral class is a great tool for making sure you stay on task and track. I make monthly goals and tend to up the ante quarterly.
Excellent comment, using the scorecard is one o my most valuable tools when looking at my activities. I am glad you are still using it effectively.